Frequently Asked Questions

What are your hours?

We're available to answer emails and inquiries Monday through Friday from 9 AM to 5 PM. Shoots can be scheduled anytime, with Saturdays reserved for weddings! We know weekends work best for many people, so we’re flexible and here to make the process easy for you. Don’t hesitate to reach out!

Where are you located?

We're based in Eagle River, WI, and happily serve the surrounding areas. We also love to travel, so if your special day or event takes us on an adventure, we’re all in!

How do I book a session?

Ready to book a session with us? Send an email to chat about your schedule, and we’ll work together to find the perfect time. Whether it’s a weekend, weekday, or something in between, we’ll make it happen!

What payment options do you accept?

We accept payments through PayPal, Venmo, checks or cash.

What is the turnaround time for photos and video?

For 30-40 minute sessions, you’ll receive your full gallery through an online link within two weeks. For weddings, the gallery will be ready in 4-6 weeks. We take our time to make sure each photo or video is beautifully edited and captures your special moments perfectly!

Do you have a cancellation policy?

If you need to cancel or reschedule your session, no worries! Life happens. Just let us know as soon as possible so we can work together to find a new date. We’re flexible and happy to accommodate whenever we can!